Terms and Conditions for East Bay Alternatives

Effective Date: June 23, 2025

Welcome to East Bay Alternatives ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, https://www.eastbayalternatives.com/ (the "Site"), and the purchase of products or services from East Bay Alternatives. By accessing or using our Site or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site

a. Eligibility

You must be at least 18 years of age to use our Site or purchase products. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

b. Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

c. Prohibited Activities

You agree not to:

Use the Site for any unlawful purpose or in violation of these Terms.
Attempt to gain unauthorized access to any part of the Site or its systems.
Use automated scripts, bots, or other means to collect data from the Site.
Reproduce, duplicate, copy, sell, or exploit any portion of the Site without our express written permission.

2. Products and Orders

a. Product Descriptions

We strive to provide accurate descriptions of our products, including CBD, hemp-derived products, and other supplements. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, or error-free. If a product does not meet its description, your sole remedy is to return it in accordance with our Return Policy.

b. Pricing and Availability

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify or discontinue products at any time. We are not responsible for typographical errors in pricing or product information. Product availability is not guaranteed, and we may cancel orders for out-of-stock items.

c. Order Acceptance

Your placement of an order does not constitute our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud. If your order is canceled, we will notify you and issue a refund for any payments made.

3. Payment

You agree to provide accurate payment information and authorize us to charge the total order amount, including shipping and applicable taxes, to your chosen payment method. We use secure third-party payment processors to handle transactions, and we do not store full payment details on our servers.

4. Shipping and Delivery

We aim to process and ship orders promptly. Shipping times and costs vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers, customs processes, or other factors beyond our control. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

5. Returns and Refunds

Returns and refunds are governed by our Return Policy. Please review this policy for details on eligibility, processes, and conditions for returning products.

6. Intellectual Property

All content on the Site, including text, images, logos, and designs, is the property of East Bay Alternatives or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, East Bay Alternatives, its affiliates, and employees shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, or data, arising from your use of the Site or products. Your sole remedy for dissatisfaction is to stop using the Site or return products per our Return Policy.

9. Indemnification

You agree to indemnify and hold harmless East Bay Alternatives, its affiliates, officers, directors, and employees from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, misuse of the Site, or violation of any law or third-party rights.

10. Legal Compliance

Our products are intended to comply with applicable federal, state, and local laws, including the 2018 Farm Bill for hemp-derived products. You are responsible for ensuring that your purchase, possession, and use of our products comply with laws in your jurisdiction. We are not liable for any legal issues arising from the use or possession of our products.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Accessing third-party sites is at your own risk, and you should review their terms and privacy policies.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in California, in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Changes to These Terms

We may update these Terms at any time without prior notice. The updated Terms will be posted on the Site with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

14. Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for any reason, including violation of these Terms.